FAQ

Frequently Asked Questions

If you don’t find the answer to your question here, please call or email for more information. We’re here to help.

A neuropsychological evaluation is an assessment process to measure your cognitive abilities such as memory, learning, attention, language, executive functions, and visuospatial abilities. A neuropsychologist uses the information gathered during an assessment to better understand how your brain is functioning. This can help clarify a patient’s cognitive strengths and weaknesses, diagnose brain based conditions, and help guide treatment planning.

An evaluation with Neuro14 consists of three steps:
1. Intake Interview
: The intake or clinical interview is an opportunity for Dr. LaDigue to learn about your history and your current concerns. This appointment can be done virtually through a HIPAA-compliant online platform or can be completed in the office.

2. Testing: During the testing appointment, you will be seen in-person in Dr. LaDigue’s office. You will be asked to solve problems, answer questions, and complete paper-and-pencil tasks and questionnaires. This appointment can last anywhere from 1.5 – 4 hours, depending on your specific needs.

3. Feedback: After the testing appointment, Dr. LaDigue will write up a report that details how you did on testing, any diagnoses that may be relevant, and recommendations for the future. She will review your results and recommendations with you during the feedback appointment, which can be done virtually or in the office.

Your intake and feedback appointments will last approximately 60-90 minutes each. The in-person testing appointment can take anywhere from 90 minutes to four hours. Dr. LaDigue aims to get results back to you within 1-2 weeks of your testing appointment, though this will also depend on your availability and scheduling.

Neuro14 accepts Original Medicare insurance and is in the process of paneling with other insurance companies. Please call or email for the most up-to-date list of insurances accepted. We are unable to see any Medicaid (Health First Colorado) patients at this time.

Please provide at least 48 hours notice if you need to cancel or reschedule an appointment. Cancellations less than 48 hours and no-shows will result in a fee of $250 except under rare circumstances. If you late-cancel or no-show to your appointment twice in a row, you will be charged the $250 late fee in addition to your balance in full for any services rendered up to that point. You will not be charged for late cancellations related to COVID-19 if you reschedule your appointment within 30 days.

To reduce the risk of infection, we are offering telehealth intake and feedback sessions. However, an in-office visit will be required to complete your evaluation.

The following safety measures have been implemented in response to the COVID-19 pandemic:

  • Patients and providers are required to wear either a cloth or medical-grade face mask over their month and nose during office visits. If you do not have a mask, one can be provided to you at the start of your appointment.
  • Hand sanitizer is provided at the office and used frequently by providers.
  • Common areas and materials are disinfected before and after each use, including pens, test items, chairs, and tables/surfaces.
  • There will be no physical contact with others in the office.
  • Patients and providers will cancel in-person services if they: 1) have a fever, shortness of breath, coughing, or other symptoms associated with COVID-19, OR 2) have been exposed to another person who has symptoms or has confirmed COVID-19 within the past week.
  • You will not be penalized for cancelling your appointment for safety reasons related to illness or COVID-19. Dr. LaDigue will work with you to reschedule your appointment to the next available opening after symptoms have been absent for one week.
  • If you test positive for COVID-19 and recently attended an in-person visit, we may be required to notify local health officials. If we must report your visit, we will provide only the minimum information necessary and will not disclose any details about the reason for your visit.
  • If you are unable or unwilling to comply with any of the above precautions, you may be asked to reschedule for a later date when the risk of COVID-19 has been minimized or when CDC and state recommendations are changed.